WS2: Systemic Tools forTourism


CSAP Program – Systemic Tools for Tourism 
Chair: Panagiotis Papaioannou


Panagiotis Papaioannou

Panagiotis Papaioannou holds a Bachelorʼs Degree in Physics and a Master's in Information Systems. He is also a Certified Systemic Analyst Professional (CSAP) specialized in Project Management. Since 2012 he is a PhD Candidate at the University of Piraeus (Department of Informatics). Panagiotis has a profound professional experience in the field of Software Engineering & Development. More than 20 years he serves as an Analyst Programmer and IT Liaison at EYDAP SA (Athens Water Supply and Sewerage Company), currently in the Educationʼs Department. He is an active member of the Hellenic Society for Systemic Studies (HSSS). His scientific interests fall into Software Engineering, Systems, Systemic Methodologies, Process Analysis and Project Management.



Rallis Antoniadis

Rallis Antoniadis holds a B.Sc. Degree in Mathematics - University of Athens, Greece, a M.Sc. Degree in Information and Systems Science and a M.Sc. Degree in Applied Mathematics both from Carleton University, Ottawa, Canada. He is Certified Systemic e-Business Analyst Professional (CSEBAP). Rallis is a PhD Candidate at the University of Piraeus (Department of Informatics). R. Antoniadis has 25 years of professional experience as Systems Analyst – Programmer in the banking industry, the eight of which as Dept. Manager (IT Applications). He is a Member of the Board of Directors of the Hellenic Society for Systemic Studies (HSSS) and Assistant Editor at the International Journal of Applied Systemic Studies (IJASS). His main scientific interests are: Systems Thinking, Systems Dynamics, Simulation and Modeling, Information Systems, Business Analysis, Operations Research. 


In this three-part workshop we will present two systemic tools/methodologies each one providing a purpose specific modeling approach.

The first one concerns the Design and Control Systemic Methodology (DCSYM) and the latest developments on it. DCSYM and the accompanying software (DCSYM CASE TOOL) constitute a language for designing systems and enabling the collaboration between the interested parties. DCSYM is not purpose-specific; instead it can be used to a wide range of problems on the basis of systems approach. The application field includes enterprise and organizational modeling, business process mapping as well as general systems design and intervention.

The second one is about System Dynamics using the “Vensim” ™ software. System dynamics is a technique for studying complex systems whose main characteristic is the large number of interacting factors and the domination of feedback loops. These systems tend to be “dynamic” in the sense of changing their behavior over time. According to the System Dynamics approach, the structure causes the behavior and the behavior produces the events we observe. The most effective intervention is the one that starts by changing the structure. System Dynamics is a computer-aided approach and “Vensim” ™ is a widely used software which implements it. It allows modeling and real-time simulation of complex systems, thus providing a means to policy analysis and design. The application field includes complex social, managerial, economic, ecological or any dynamic systems.

In the third part, Aris Antoniadis presents AnyLogiC™ which is an advanced modeling and simulation software which supports and combines three major methodologies used to build dynamic business simulation models: System Dynamics, Discrete Event Modeling, and Agent Based Modeling. The idea of multimethod modeling is to integrate different methods of modeling and simulation to overcome the drawbacks of individual approaches and get the most from each one. Combining different methods leads to efficient and manageable models without using workarounds. AnyLogic supports all three major methodologies and the modeler is never limited by a single modeling method since he can choose the most efficient one, or even a combination of any of them, and get the best modeling and simulation to address the problem at hand.