The 14th annual National & International Conference of the Hellenic Society of Systemic Studies (HSSS) will be held in Kalamata, Greece from the 14th to the 15th of September 2018 at the ELITE Hotel, Kalamata, under the auspices of the Department of Informatics, University of Piraeus and in collaboration with the Department of Sports Organization and Management University of Peloponnese. The theme of the Conference is 'Systemic Organizational Excellence', with applications in both public and private sector organizations, across a wide spectrum of service and production industries.

It is an axiomatic tenet today that organizations operate in complex environments that change frequently due to social-cultural, legal, economic, political, environmental, ethical, demographic, and technological influences. Indeed, increasing uncertainty seem to be the only constants in our turbulent world. This uncertainty is in part a result of the pluralistic differences in people’s perception of reality, the varied believes, attitudes, and values that drive their complex motivations, and issues associated with culture, politics, and power structures. Systems theory proposes that systems are open to and interact with their environment in the form of a continual exchange of matter, energy, and information. This exchange is realized through the system’s boundary, which is the spatial, temporal, and/or conceptual boarder that separates the system’s interdependent elements from the environment. The system’s environment in turn, is composed of those elements and their properties that are not a part of the system but which nevertheless have an impact on the state of the system. Professional Systemics bridges the gap between theory and practice and promotes the use of effective Methodologies and Multi-Methodologies in managing meaningful stakeholder engagement. 

Organizational Excellence is an umbrella term encompassing a range of activities through which an organization involves persons or groups who may be directly or indirectly affected by the decisions it makes and/or influence the outcome of its decisions, either positively or negatively. Stakeholders include business partners, customers, suppliers, national or local government bodies, civil societies, special interest groups, affected communities, and others. Organizations that actively engage their stakeholders gain valuable insight into the various issues that motivate their behavior, and align their business practices with their stakeholders’ needs and expectations, thus driving long-term equity and sustainability.     

A systems approach allows the organization to successfully apply a holistic approach for the purpose of engaging in a meaningful dialogue with its stakeholders in order to achieve a level of effective operation through fact-based decision-making, which in turn gives the organization awareness of the long term consequences of its actions (actions taken or avoided). Further, through a systems approach, the policy-maker is in a better position to redefine the issues at hand, rather than apply modifications of older solutions which may have been employed in the past.

The fields of theoretical and applied research that will be addressed by the conference include but are not limited to the following:

The fields of theoretical and applied research that will be addressed by the conference include but are not limited to the following:

Types of Local Thematic Tourism:
  Rural Tourism - Sports Tourism
     Maritime Tourism
     Cultural/Religious/Pilgrimage Tourism
     Conference/Educational Tourism
     Health Tourism

Forms of Local Health Tourism:
  Medical/Dental Tourism
     Spa/Wellness Τourism
     Local Cuisine Tourism (Nutritionally Balanced Local Cuisine Tourism)
     Accessible Tourism
     Assisted Tourism Residence

General Issues:
Corporate Social Responsibility & Sustainability
     Risk Management & Business Continuity
     Crisis Management
     Negotiation & Conflict Management
     Media Relations
     Public Affairs, Lobbying
     Compliance Management
     Marketing/Brand and Consumer Communication
     Total Quality Managemenet
     Market Development
     Social Media Engagement
     Customer Relations Management
     Supplier Management
     Human Resource Management
     Grievance Management
     Environmental Management
     Project Management
     Change Management
     Knowledge Management
     Information Management